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Hearing Direct - Hasn't even arrived

I ordered tubes for my hearing aid on the 26th July, I've had receipt and dispatch emails but I still haven't received them. I spoke to someone on webchat, gave them my details and still haven't heard anything
#1333558
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Hearing Direct - Product does not work.

Paid for product. It does not improve my hearing at all.REFUND. PLEASE.
#1330896
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Hearing Direct - Non working product.

Yes tried to contact, got no help. Want a refund. They have my money and i dont have a working product. Dont do social media.
#1330885
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Hearing Direct - No improvement.

Hearing aid does not fit properly and makes no improvement to my hearing. I have worn hearing aids for a long time so am quite used to them. I am sorry but these do not work for me.
1.7
Details
Delivery Service
Exchange, Refund and Cancellation Policy
Website
Nether Wallop, England
#1330087
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had to send a hearing aid back to hearing direct for repair, they said it had to be sent back to the manufacturers in USA, (would not have purchased them has I know this was not a British company) after now waiting since the 6th June, I was told it would take 4 weeks,...
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SatisfyingFly
SatisfyingFly

I would not use this comp any again. I have not got a refund on a useless product.

#1300634
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I have now been waiting 20 days for my order. First contact with the company they said I needed to wait 10 days for them to arrive. The also stated they did not track low order packages. They also provided no proof of shipment. Sent another email waiting for a...
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Anonymous
Pono

Same experience here. Got the exact same irresponsible response. Will write them off.

1.0
#1237959
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Hearing Direct - Absolutely disgusting!

I ordered a phone only to be emailed over a week later stating it is out of stock with a clear lie saying they had previously tried to contact me. I have sent numerous emails asking for a refund and STILL nothing! They do not answer emails. I will no report them to trading standards!
#1196571
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If you do not receive your order, you just lost your money. If you are lucky, you will get one response from them, "We were notified of shipping delays, please allow extra time for delivery". After that, they will not answer your emails. Being in the states, with them...
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1.0
#1144026
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Hearing Direct - Didn't get the phone I ordered
I place an order with hearing direct. On aug 8/2017. And they say they shipped my item and they charged my credit card for $40.39 To this day September 5/2017 I still have not received my order. And I have called them 5 times and they tell me they won't refund my money...
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1.4
I didn't like
  • Dont deliver
#1096705
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Placed an order Dec. 22, 2016 for 60 312 batteries and wax removal. Paid by Pay Pal and have receipt and now the order has appeared on my Visa bill. Tried to call....left messages and tried to email. There has been no response at all and no delivery of order. I have...
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3.3
#996144
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