had to send a hearing aid back to hearing direct for repair, they said it had to be sent back to the manufacturers in USA, (would not have purchased them has I know this was not a British company) after now waiting since the 6th June, I was told it would take 4 weeks,...Read more
I have now been waiting 20 days for my order. First contact with the company they said I needed to wait 10 days for them to arrive. The also stated they did not track low order packages. They also provided no proof of shipment. Sent another email waiting for a...Read more
Hearing Direct - Absolutely disgusting!
I ordered a phone only to be emailed over a week later stating it is out of stock with a clear lie saying they had previously tried to contact me. I have sent numerous emails asking for a refund and STILL nothing! They do not answer emails. I will no report them to trading standards!
If you do not receive your order, you just lost your money. If you are lucky, you will get one response from them, "We were notified of shipping delays, please allow extra time for delivery". After that, they will not answer your emails. Being in the states, with them...Read more
I place an order with hearing direct. On aug 8/2017. And they say they shipped my item and they charged my credit card for $40.39 To this day September 5/2017 I still have not received my order. And I have called them 5 times and they tell me they won't refund my money...Read more
I didn't like
- Dont deliver
Placed an order Dec. 22, 2016 for 60 312 batteries and wax removal. Paid by Pay Pal and have receipt and now the order has appeared on my Visa bill. Tried to call....left messages and tried to email. There has been no response at all and no delivery of order. I have...Read more
I paid "Hearing Direct" Â£358 for a pair of hearing aids., plus an extra Â£8.99 for a quick delivery, total cost Â£366.99. On arrival one of the aids was found to be not working . Having just paid Â£366.99 for a defective product I naturally lost all faith in the...Read more
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